Benefits Of Outsourcing To Managed IT Services In Melbourne

Intellect IT
4 min readApr 26, 2021

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Many small and medium-sized businesses (SMBs) in Melbourne may find it difficult when trying to manage and monitor their entire IT infrastructure during their daily operations. This can be due to a number of reasons including smaller operating capacities, reduced revenues and smaller spending budgets.

As many cannot afford to hire and fund their own full-time IT departments in-house, they instead choose to outsource to professional managed IT services in Melbourne for ensuring they are fully protected and secured against numerous cyber security attacks and other digital threats.

But why exactly do they turn to managed IT service providers? Is it just because they are cost-effective? What are the benefits they stand to gain?

Always being looked after

Regardless of the industry they are operating in, every small and medium-sized business needs to have an effective backup plan in the event that they are hit with a digital attack, a network security breach or other IT failures. All it can take is the for the network to go down, for as little as just a few hours, in order to bring business to a sudden halt and result in financial loss.

This is difficult for smaller businesses as they don’t have the resources to constantly monitor their network. In the event that an IT failure happens outside of their usual business hours or during a public holiday when no one is on-site, their network will become a sitting duck.

Outsourcing to a managed IT service provider will prevent this situation from happening by offering 24/7 monitoring and on-call support. Their team will remotely monitor the network, detecting and resolving any potential IT issues as they emerge.

Secure data storage and protection

Ensuring that all of their sensitive and private company data including client account information and personal employee details are kept protected and secure is crucial for businesses both small and large. Outsourcing to a managed IT service provider makes this a stress-free and simple process.

They will offer various data storage solutions that are best suited to the business such as on-site storage and cloud storage solutions. This will ensure that all their important company data is encrypted, backed up and securely stored. This is ideal in the event that a business is hit with a ransomware attack which steals and encrypts data, resulting in a hacker demanding a hefty sum of money for returning the stolen data.

Expert advice that is tailored to your business

When you outsource to IT managed services in Melbourne, you will gain access to an experienced team of IT specialists. Their network security consultants will work closely with your business in order to understand your exact IT challenges and needs. They achieve this by performing vulnerability reviews and conducting comprehensive risk assessments on the entire IT infrastructure.

This information will enable their specialists to effectively determine if the current software and hardware needs to be optimised or recommend new IT solutions if needed. They can also design and implement preventative security measures that are tailored specifically to how you run your business.

Affordable and cost-effective

As mentioned before, small businesses work with managed service providers (MSP) for the cost-effective benefits such as reducing their overheads by not having to hire their own in-house and full-time IT staff. The involved costs can start to quickly climb such as paying for their individual salaries, superannuation, annual leave and more.

By outsourcing to a managed IT service provider instead, these expensive overheads are no longer required. It also allows you to better plan your budgets. As you will be paying just one monthly fee for their services, every cost is clearly outlined, making it more flexible and much easier for you to calculate costs accurately. You will no longer have to worry about any surprise or unforeseen expenses that could blow your spending budget.

Access to the best IT equipment

Another major benefit of outsourcing to a managed service provider is that they are known for having close relationships with a variety of major vendors. These well-known brands can include Sophos, VMware, Dell EMC, Microsoft and many more. This means that no matter how small your business may be, you will get access to the latest hardware and software that your larger competitors are using — without the expensive price tag they are paying!

These IT solutions can include the latest virus protection software, VoIP (Voice over Internet Protocol) phones, advanced VPNs (Virtual Private Network), next-generation firewalls and much more.

Whether you are looking for affordable access to the latest IT equipment, expert IT advice or a flexible way to scale your business up or down, outsourcing to a managed service provider provides many benefits. Search online for professional managed IT services in Melbourne and explore your options today.

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Intellect IT
Intellect IT

Written by Intellect IT

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Intellect IT provides business IT and communication solutions and end to end IT support services in Melbourne, Australia. Visit: http://www.intellectit.com.au/

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